RED Center

Regional Emergency Dispatch (RED) Center a combined fire and EMS dispatch center, was established in 1977 through the cooperative efforts of the participating fire departments and their parent municipalities. The fire departments involved in RED Center are:
  • Deerfield/Bannockburn Fire Protection District
  • Des Plaines Fire Department
  • Highwood Fire Department
  • Lincolnshire/Riverwoods Fire Protection District
  • Lincolnwood Fire Department
  • Long Grove Fire Protection District
  • Morton Grove Fire Department
  • Niles Fire Department
  • North Maine Fire Protection District
  • Northbrook Fire Department
  • Northfield Fire Department
  • Park Ridge Fire Department
  • Prospect Heights Fire Protection District
  • Wheeling Fire Department
  • Wilmette Fire Department
  • Winnetka Fire Department
​How It Works
RED Center operates one of the most sophisticated and technically advanced fire communication centers in the metropolitan area. Utilizing a computer-aided dispatch system, once an address is entered, the computer determines the location of the alarm and the closest appropriate emergency vehicle. If a vehicle is unavailable due to another alarm, it is automatically replaced with the next closest vehicle.

A number of additional programs have been developed through the cooperative efforts of the member departments, which benefit all of the communities involved in RED Center. Some examples of these programs are:
  • A joint purchasing program has been established.
  • RED departments participate in combined training programs and cross-training of personnel which improves joint emergency operations.
  • Members cooperatively share reserve apparatus.
RED Center is located at 1842 Shermer Road, Northbrook, IL 60062, 847-724-5700, and is under the direction of James P. Clausen, Executive Director.