- Home
- Government
- Departments
- Police
- Support Services Bureau
- Crime Prevention Bureau
- Home Improvement Scams
Home Improvement Scams
Choosing a Contractor
Whether you’re planning an addition for a growing family or simply getting new storm windows, finding a competent and reliable contractor is the first step to a successful and satisfying home improvement project. Your home may be your most valuable financial asset. That’s why it’s important to be cautious when you hire someone to work on it. Home improvement and repair and maintenance contractors often advertise in newspapers, the Yellow Pages, and on the radio and TV. However, don’t consider an ad an indication of the quality of a contractor’s work. Your best bet is a reality check from those in the know: friends, neighbors, or co-workers who have had improvement work done. Get written estimates from several firms. Ask for explanations for price variations. Don’t automatically choose the lowest bidder. Depending on the size and complexity of your project, you may choose to work with a number of different professionals:
Not all contractors operate within the law. Here are some tip-offs to potential rip-offs. A less than reputable contractor:
Whether you’re planning an addition for a growing family or simply getting new storm windows, finding a competent and reliable contractor is the first step to a successful and satisfying home improvement project. Your home may be your most valuable financial asset. That’s why it’s important to be cautious when you hire someone to work on it. Home improvement and repair and maintenance contractors often advertise in newspapers, the Yellow Pages, and on the radio and TV. However, don’t consider an ad an indication of the quality of a contractor’s work. Your best bet is a reality check from those in the know: friends, neighbors, or co-workers who have had improvement work done. Get written estimates from several firms. Ask for explanations for price variations. Don’t automatically choose the lowest bidder. Depending on the size and complexity of your project, you may choose to work with a number of different professionals:
- General contractors manage all aspects of your project, including hiring and supervising subcontractors, getting building permits, and scheduling inspections. They also work with architects and designers.
- Specialty contractors install particular products, such as cabinets and bathroom fixtures.
- Architects design homes, additions, and major renovations. If your project includes structural changes, you may want to hire an architect who specializes in home remodeling.
- Designers have expertise in specific areas of the home, such as kitchens and baths.
- Design / build contractors provide one-stop service. They see your project through from start to finish. Some firms have architects on staff; others use certified designers.
Not all contractors operate within the law. Here are some tip-offs to potential rip-offs. A less than reputable contractor:
- Solicits door-to-door
- Offers you discounts for finding other customers
- Just happens to have materials left over from a previous job
- Only accepts cash payments
- Asks you to get the required building permits
- Does not list a business number in the local telephone directory
- Tells you your job will be a demonstration
- Pressures you for an immediate decision
- Offers exceptionally long guarantees
- Asks you to pay for the entire job up-front
- Suggests that you borrow money from a lender the contractor knows. If you’re not careful, you could lose your home through a home improvement loan scam