General Garbage Collection Information

Provider

Garbage collection and billing is provided by Groot Recycling & Waste Services, Inc., who has been contracted by the Village. Groot offers a yard waste and brush collection program to the Village's leaf collection program from April to November. The Village contracts for all single family homes and multi-family homes up to four units. Questions concerning collection, special pickups, or billing should be directed to Groot at 800-244-1977.

Schedule

Garbage and recycling collection is provided once per week. The Village is divided into two zones, with collection days on Thursday and Friday. See the collection area map to find out your collection day.

Garbage and recycling service is delayed one day on the following holidays. If your garbage pickup is usually on Thursday, pickup will be on Friday. Residents with Friday pickup will receive garbage and recycling pickup service on Saturday. The 2023 holidays are:

• Monday, May 29, 2023 - Memorial Day
• Tuesday, July 4, 2023 - Independence Day
• Monday, September 4, 2023 - Labor Day
• Thursday, November 23, 2023 - Thanksgiving Day
• Monday, December 25, 2023 - Christmas Day
• Monday, January 1, 2024 - New Year's Day

Rates (through April 30, 2024)

Senior Hardship Rate

The Village offers a senior rate for residents ages 62 and older. The maximum size for garbage toters at the senior rate is 35 gallons. Senior must be a current resident of Niles, residing in a single family home with curbside collection. Read the application to see if you qualify for a senior rate.

Accepted Items

The items that are taken on a regular weekly service basis include:

• Household / kitchen garbage
• Mattresses
• Two rolls of carpet (One person able to pickup)
• Boxes - Prior call to Groot recommended

Bulk Items

Niles residents receive unlimited collection of bulk item pickup.  Residents are strongly encouraged to only place one bulk item out per week to assist the collector and to contact Groot at (800) 244-1977 to arrange for the pickup.

All bulk items, which are too large and bulky to be handled by packer type equipment, shall be picked up within 24 hours following the regular collection day and without charge. Collection of appliances considered white goods, such as refrigerators, washers, dryers, water tanks, etc., is free of charge, however must be arranged in advance by calling Groot at (800) 244-1977. A special truck is used for the collection of white goods and takes place on Tuesdays.

Items which may require special service include:

• Construction materials or debris
• Large quantities of wood
• Tile
• Doors
• Large / long pieces of metal pipe
• Heavy, unusual items
• Large quantities due to cleanup

Items falling in the special service category would require an actual on-site inspection of items to be disposed of and a cost estimate given to the resident. This would be above and beyond the regular weekly service charge. Please call Groot at 800-244-1977 to arrange for a special pickup.

Roll-Off Dumpsters

Effective January 1, 2016, the Village refuse franchise program with Groot Industries, Inc., requires all permanent and temporary roll-off dumpsters to be provided through Groot.

Whether you are a resident who is remodeling or cleaning out your residence or a contractor at a construction site (commercial or residential), Groot must be contracted for waste removal.

Groot provides all the standard "open top" dumpsters and all sizes of compactor roll-off services. For delivery of a roll-off dumpster, please contact Groot's roll-off department at 800-244-1977.

If any dumpster other than a Groot dumpster is being used at a site, a citation may be issued by Code Enforcement, which requires an appearance before the Village Adjudication Hearing Officer. If you have been issued a citation for this, please contact the Community Development Department at 847-588-8040.